General Flexaccounts.com product and service questions: Can I try your Flex-Plan administration software (Fast-Flex Plus) before I buy? How much does your Flex-Plan administration software (Fast-Flex Plus) cost? How do I upgrade my Fast-Flex Plus software to handle more Flex Plan participants? How do I receive product support, upgrades, and answers to my questions? Do you have an Operator's Manual that explains your software and flex plans? How do I purchase additional access time for Fast-Flex Plus after the 90-day trial? How do I purchase attorney-prepared cafeteria plan document templates? Can I contact some of your references and customers? What is your privacy policy with respect to information I provide to you? General cafeteria benefit plan administration questions: Where can I get a free Summary Plan Description template to customize? How do I set up a cafeteria plan in my organization? Where can I locate the IRS code for Sec. 125 Cafeteria Benefit Plans? What defines a "key" employee? How do I perform "Discrimination Testing" for IRS compliance? Who can participate in a Sec. 125 Cafeteria Plan? What is the difference between FSA, HRA, and HSA plans? Which over-the-counter medications can be reimbursed with a flex plan? Can I still spend FSA funds after the end of the plan fiscal year? Can I change my FSA withholding election(s) in the middle of the year? Specific Fast-Flex Plus operational questions: How do I start using Fast-Flex Plus RIGHT NOW!? How do I start using Fast-Flex Plus in the middle of a fiscal year? Does Fast-Flex Plus have integrated Debit Card capabilities? How do I import data from my HR or Payroll software into Fast-Flex Plus? How do I transfer an FSA plan participant to an affiliated company? How do I generate year-to-date statements to be e-mailed or posted to the web? How do I suppress the printing of any social security numbers on reports? How does Fast-Flex Plus work with "Premium-Only" (POP) plans? How does Fast-Flex Plus work with Sec. 132 "Transportation" plans? How do I start a NEW fiscal year for Fast-Flex Plus? Why am I getting an "Outside of Fiscal Year" message? How do I upgrade my DOS version of Fast-Flex Plus to the Windows version? How do I update my Windows version of Fast-Flex Plus to the current version? Why can't I reconcile my bank statement in Fast-Flex Plus? How can I preview "flex-plan" reimbursement checks prior to printing them? Can I re-print reimbursement checks without creating duplicate transactions? What are my options for reimbursing qualified expenditures with Fast-Flex Plus? Why won't my printer work with Fast-Flex Pro for DOS? Why won't my word processor display Fast-Flex Plus for Windows reports? Why won't Fast-Flex Plus issue reimbursement checks for some employees? Why are projected medical withholdings being mis-calculated by Fast-Flex Plus? How do I install Fast-Flex Plus to a network? How do I move Fast-Flex Plus to a new computer? Why am I getting Error 401 "Cannot Locate Wordprocessor"? How do I update the income tax withholding tables? I get a "Record in Use" message and I can't edit or view this transaction How and when can I remove a terminated employee from the database? I need to change data sent to the SmartFlex debit card How do I remove Fast-Flex Plus from my computer? For any other questions: I need to contact you with a "support" question not covered here I need to contact you with a "sales-related" question
General Flexaccounts.com product and service questions:
Can I try your Flex-Plan administration software (Fast-Flex Plus) before I buy?
How much does your Flex-Plan administration software (Fast-Flex Plus) cost?
How do I upgrade my Fast-Flex Plus software to handle more Flex Plan participants?
How do I receive product support, upgrades, and answers to my questions?
Do you have an Operator's Manual that explains your software and flex plans?
How do I purchase additional access time for Fast-Flex Plus after the 90-day trial?
How do I purchase attorney-prepared cafeteria plan document templates?
Can I contact some of your references and customers?
What is your privacy policy with respect to information I provide to you?
General cafeteria benefit plan administration questions:
Where can I get a free Summary Plan Description template to customize?
How do I set up a cafeteria plan in my organization?
Where can I locate the IRS code for Sec. 125 Cafeteria Benefit Plans?
What defines a "key" employee?
How do I perform "Discrimination Testing" for IRS compliance?
Who can participate in a Sec. 125 Cafeteria Plan?
What is the difference between FSA, HRA, and HSA plans?
Which over-the-counter medications can be reimbursed with a flex plan?
Can I still spend FSA funds after the end of the plan fiscal year?
Can I change my FSA withholding election(s) in the middle of the year?
Specific Fast-Flex Plus operational questions:
How do I start using Fast-Flex Plus RIGHT NOW!?
How do I start using Fast-Flex Plus in the middle of a fiscal year?
Does Fast-Flex Plus have integrated Debit Card capabilities?
How do I import data from my HR or Payroll software into Fast-Flex Plus?
How do I transfer an FSA plan participant to an affiliated company?
How do I generate year-to-date statements to be e-mailed or posted to the web?
How do I suppress the printing of any social security numbers on reports?
How does Fast-Flex Plus work with "Premium-Only" (POP) plans?
How does Fast-Flex Plus work with Sec. 132 "Transportation" plans?
How do I start a NEW fiscal year for Fast-Flex Plus?
Why am I getting an "Outside of Fiscal Year" message?
How do I upgrade my DOS version of Fast-Flex Plus to the Windows version?
How do I update my Windows version of Fast-Flex Plus to the current version?
Why can't I reconcile my bank statement in Fast-Flex Plus?
How can I preview "flex-plan" reimbursement checks prior to printing them?
Can I re-print reimbursement checks without creating duplicate transactions?
What are my options for reimbursing qualified expenditures with Fast-Flex Plus?
Why won't my printer work with Fast-Flex Pro for DOS?
Why won't my word processor display Fast-Flex Plus for Windows reports?
Why won't Fast-Flex Plus issue reimbursement checks for some employees?
Why are projected medical withholdings being mis-calculated by Fast-Flex Plus?
How do I install Fast-Flex Plus to a network?
How do I move Fast-Flex Plus to a new computer?
Why am I getting Error 401 "Cannot Locate Wordprocessor"?
How do I update the income tax withholding tables?
I get a "Record in Use" message and I can't edit or view this transaction
How and when can I remove a terminated employee from the database?
I need to change data sent to the SmartFlex debit card
How do I remove Fast-Flex Plus from my computer?
For any other questions:
I need to contact you with a "support" question not covered here
I need to contact you with a "sales-related" question
